Privacy Policy and GDPR Information Text

As Prime Claim Asset Consultancy ("Prime Claim", "Company" or "we"), we attach importance to the protection of the personal data you provide to us while providing consultancy services to victims of investment fraud. This text has been prepared in accordance with the General Data Protection Regulation ("GDPR") and the relevant secondary legislation, to explain the purposes and legal grounds on which we process your personal data, which we obtained through our website at primeclaimgroup.com or through direct communication, and your rights.

By using our site, filling out our file evaluation form or contacting us, you agree to the processing of your personal data within the framework defined in this text. We kindly ask you to read the text carefully.

1. Data Controller

Under the GDPR and the Dutch GDPR Implementation Act (UAVG), the data controller is Prime Claim Asset Consultancy, located in Amsterdam. All your questions, requests and applications regarding the processing of your personal data[email protected]You can send it to us via e-mail address. The term "you" in this text defines the natural person who visits our site or benefits from our services.

2. Personal Data We Process

Depending on the nature of our relationship with you, we process the following personal data:

• Identity and contact data:your name and surname, your e-mail address, your phone number.
• File and event data:What you told us about the fraud incident you stated that you were exposed to; Documents you submit to us with your consent, such as payment dates and amounts, transferred crypto asset transaction information, brokerage firm or platform names, correspondence screenshots and receipts.
• Technical data:IP address, browser type, pages you visit and cookie data collected automatically when you visit the site.

We recommend that you do not send us sensitive personal data (such as health, religion, biometric data) within the scope of file evaluation. If you share such data voluntarily, we process it only for the purpose of evaluating your request and based on your explicit consent.

3. Purposes of Processing Personal Data

We process your data for the following purposes:

• Evaluating your file free of charge and explaining our preliminary opinion and possible legal options to you;
• To communicate with you, answer your questions and inform you upon your request;
• To organize the documents required by the consultancy service and carry out the process;
• To fulfill our legal obligations and protect our rights in possible disputes;
• To ensure the security of our site and improve the quality of service.

We use your data not to guarantee you recovery, but to evaluate your situation and explain the legal options available to you. We do not use any data for purposes other than those specified in this text.

4. Legal Reason for Processing (GDPR article 5)

We process your personal data based on the following legal reasons listed in Article 5 of the GDPR:

• Directly related to the establishment or execution of a contract:For this reason, we process the data necessary to establish and maintain the consultancy relationship.
• Fulfillment of legal obligation:In cases where the legislation obliges us to do so.
• Legitimate interest:To provide and improve our service safely, provided that your fundamental rights and freedoms are not harmed.
• Explicit consent:We rely on your prior explicit consent for non-essential cookies and processing for marketing purposes, as well as for special data you submit voluntarily.

5. Transfer of Personal Data

As a principle, we do not share your personal data with third parties. We make transfers only in the following cases and in compliance with the conditions in Articles 8 and 9 of the GDPR:

• We will only engage with the lawyers, financial experts or forensic experts we work with to evaluate your request to the extent necessary;
• In line with the lawful requests of authorized public institutions and organizations such as the Dutch police and Public Prosecution Service, courts, AFM, DNB, FIU-Netherlands;
• With service providers who provide our site infrastructure and e-mail service and who have signed contracts with us as data processors.

When your data is processed through a service provider with a server abroad, we carry out the transfer by providing the assurances stipulated by GDPR and, where necessary, based on your explicit consent.

6. Storage Period

We store your personal data for the period necessary for the purpose for which they are processed and taking into account the statute of limitations stipulated by the relevant legislation. If a consultancy relationship is not established with you after evaluating your file, we will delete, destroy or anonymize your data within a reasonable period of time. If a legal obligation or possible dispute requires the data to be kept for a longer period of time, we will keep it limited to the relevant purpose only for that period.

7. Your Rights as a Relevant Person (GDPR article 11)

In accordance with Article 11 of the GDPR, you have the following rights by applying to the data controller:

• Learning whether your personal data is being processed and requesting information if so;
• Learning the purpose of processing and whether it is used in accordance with its purpose;
• Knowing the third parties to whom data is transferred domestically or abroad;
• Request correction of incomplete or incorrectly processed data;
• Requesting the deletion or destruction of data within the framework of the conditions in Article 7 of the GDPR;
• Request that correction, deletion and destruction procedures be notified to third parties to whom the data has been transferred;
• Object to a result against you arising from the analysis of processed data exclusively by automatic systems;
• Request compensation for the damage if you suffer damage due to unlawful processing of your data.

8. Application Method

Your requests regarding your above rights[email protected]You can send it to the address along with the information that we can verify your identity with. We will finalize your application free of charge, depending on the nature of the request and within thirty days at the latest. If the transaction requires an additional cost, we may request the fee at the tariff determined by the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). If your application is rejected or you find our response inadequate, you reserve the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

9. Cookies

Our site uses cookies to function properly and so that we can analyze your visit. Mandatory cookies make the site functional; Analytical cookies are placed only with your explicit consent. You can find detailed information about how we use cookies and how to manage your preferences in our Cookie Policy.

10. Changes

We may update this text from time to time to reflect changes in legislation or our practices. The current version is always published on primeclaimgroup.com. We will inform you of important changes using appropriate methods.

11. Communication

For any questions about this text or the processing of your personal data, you can contact us:

• Prime Claim Wealth Consultancy
• Amsterdam, the Netherlands
• E-mail:[email protected]

This Privacy Policy and GDPR Information Text were last updated in 2026.